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Preparing For Your Appointment

Doctor speaking with patients

Welcome to Moffitt Cancer Center. Even before you step in the door, planning for your personalized treatment quickly begins. We have disrupted the traditional patient care model to provide patients with rapid care so that we can start treatment as soon as possible for the best outcomes. You've made your appointment but may not be sure what to expect. We want to help you prepare with the following information for your visit:

What to Provide Before Your Appointment 

  • Moffitt Online RegistrationRegister - Patients can fill out and sign the electronic patient questionnaire, complete registration documents and review additional important materials online prior to arriving to their first appointment through the Moffitt Online Registration Experience. Log in to MyMoffitt to find the "Online Registration" tab. Read more about how to enhance your online registration process.
  • Billing information - At Moffitt Cancer Center all services are billed as an outpatient hospital and may result in a higher out-of-pocket expense. You may ask for an estimate before your appointment by contacting our financial counselors at 813-745-8422 or emailing
  • Medical records — It is important we receive your medical records and radiology images prior to your first appointment. Please email, fax or drop-off copies of your medical records before coming to your first appointment so we have time to review them. 
  • Pathology slides and written reports — If you've already been diagnosed with cancer, you have had a biopsy or tissue specimen taken and reviewed by a pathologist. Moffitt has determined a second interpretation and confirmation of pathology is required. Moffitt will request your pathology slides from the facility where your biopsy was performed. Please note that you will be charged for the second review of your pathology. Contact your Clinic Coordination Assistant if you have any questions.

What to Bring on the Day of Your Appointment

  • Identification cards — Bring a photo ID, all health insurance identification cards (including secondary insurance and supplemental policies) and your outpatient prescription benefit card. Your insurance plan may require a referral or authorization prior to any service. If we are unable to obtain the referral or authorization prior to your scheduled appointment, you will be financially responsible. Please read frequently asked questions about insurance prior to your first appointment.
  • Medications — A current list of all medications you take, including dosages, or bring all of the bottles with you. Include all over-the-counter medications such as vitamins or supplements. Report any allergies to medications, foods or anything else that causes a reaction (like tape or iodine). Also mention what type of reaction you have such as a rash, shortness of breath, swelling of the lips and tongue, etc.
    Download the medication and allergy form (pdf)

For Your Safety

Moffitt encourages patients to partner with your healthcare providers to prevent healthcare errors.

  • Review your identification armband to ensure the information is correct. Inform a staff member if an error needs to be corrected. Be sure your healthcare professionals check your armband before drawing blood, giving medications or performing procedures.
  • Make sure anyone caring for you is wearing a Moffitt badge you can clearly read.
  • Moffitt requires all caregivers and staff to wash their hands with soap and water or a waterless alcohol hand gel before and after interacting with each patient. This simple act is extremely effective at reducing the spread of infection.
  • Illness and treatment might cause you to feel weaker and more tired than usual, which could increase your risk for a fall. Let your healthcare team know if you have had any recent falls or if you feel unsteady or dizzy so we can properly help you move about safely.

Helpful Links to Review Before Your Appointment:

Code of Ethics and Professional Conduct | Conditions of Care (PDF)